Privacy Policy

Privacy Policy Details

Healician private limited (“us”, “we”, or “our”) ( This Privacy Policy informs users of our Service (“users” or “you”) of our policies regarding the collection, use and disclosure of personal data when you use our Service. You agree to the terms and conditions of this privacy policy, by using our service and providing information to us.

Information collection and usage:

Consumers: We may collect the following personal data from you directly through We may collect your name, email address, home or business address, username and password associated with your account, phone number and other contact details and other personal data that you voluntarily provide through our website or services. We do not for any reason whatsoever sell your Personal Identifiable Information to any third party or otherwise trade on it.

We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience, verify identity, Prevent, detect, or investigate security concerns, including fraud. 

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.

We would like to inform you that no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your login and password private.

Service professional: If you are a service professional, then as a part of being a member of our team, you provide us  permission to verify the genuineness and competency either by a third party or by us. We may also do a background verification and you consent to having no objection in sharing your personal information and documents, including but not limited to name, date of birth, gender, ethnicity, address, mobile number, email, educational records, employment record, aadhaar number, other government issued ID s ( collectively “proprietary information) with us or the third party. All this is done by us or the third party understanding to ensure the confidentiality of these information. You can have your data removed from our system or third party system by giving us a written document of the same (after verifying your identity). Our company reserves the right to take appropriate actions to the outcome of background verification. 

Healician Private Limited reserves the right to record the conversation between service professionals and its consumers through its platform. They are maintained for quality and educational purposes, to resolve disputes and protect the rights of our consumers. This will not be used/abused.

Cookies: A “cookie” is a small piece of information stored in the computer’s browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user  may place both permanent and temporary cookies in your computer’s hard drive. Some of these cookies may be connected to third party companies or websites. You can choose to accept or decline cookies. does not collect any personally identifiable data. 

 Email Communications: communicates with you through the email you have specified. Your email address is never shared with anybody within or outside Healician. We use this email address to send you newsletters that you have subscribed to and announcements or changes in our policies and promotions. 

Payments: We use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal data is governed by their Privacy Policy. We are not responsible for these third-party payment processors.

App Usage: We may disclose to third party services personally identifiable information such as name, email, phone number . We may also collect your device information, location and network carrier. We do this so that we can personalize your experience on the application and perform behavioral analytics. 

International Transfer: You give us permission to transfer and maintain information on computers outside your country or province or jurisdiction. 

Changes to this Policy: We may update our Privacy Policy from time to time and these changes will be posted on our page and notified to you via the email address that you have provided us . You are advised to review this Privacy Policy periodically for any changes. Our privacy policy is subject to change without prior notification.

Contact Us: If you have any questions about this Privacy Policy, please contact:


By using our website, you agree to the use of cookies as described in our Privacy Policy.